We recognize and respect our customer's privacy. That's why we
protect the trust you have with us.
We limit the information collected about you to what is needed for conducting
business and offering products and services that might be of interest to you. We
provided protection against unauthorized disclosure of information you share we
The Site may also contain links to other web sites and
advertising. The privacy policies of those web sites and advertisers may
significantly differ from that of our Site. It is your responsibility to contact
For all our efforts to safeguard your privacy, no system can
be guaranteed. We cannot ensure or warrant the security of any information that
you transmit to us, or that we transmit to you, or guarantee that it will be
free from unauthorized access by third parties. Once we receive your
information, we use reasonable efforts to ensure its security on our systems.
How do I complete a purchase online?
When you're ready to complete your online purchase, simply click on
"Check Out" which is located in your shopping cart or at the top
of any page . Once you have placed an order you will receive an
How do I know if a product I see on your site is in stock?
We try to keep our site as current as possible, so you can shop with
confidence that items you're interested in on our site are available.
Sometimes, we experience heavier than expected demand and an item becomes
unavailable before we are able to remove it from the site. If an item
you've ordered becomes unavailable, we will notify you via email if you've
provided an email address when checking out. If you are concerned about
availability on a specific item, before you place an order email us an inquiry
. When sending an email
inquiry, be sure to include several choices, the style
number, size, color, price and the quantity you’d like to purchase and
we will let you know what is available via e-mail.
Is shopping online at The Hosiery Shop.Com/Designer Showcase secure?
Yes, we use SSL (Secure Socket Layer) technology to ensure our site's
security. Rest assured that we take great pains to create a secure
environment for our Web shoppers! You can confidently use your credit card
to place your order with us online. In fact, we guarantee the security of
our site. Even though we use a secure server to protect your personal
information, we understand that not everyone is comfortable ordering
online with a credit card; you can also mail your order to us.
To order by mail: If you prefer to order by mail, simply write down on
a piece paper the designer name, style number, size, color, price and the
quantity you’d like to order. Please include your name, address, phone
number, and e-mail address and mail it with your money order to the
The Hosiery Shop.Com/Designer Showcase
Don't forget to include payment or credit card
information so we can process your order without delay.
We have the right to cancel styles and substitute
Do I have to pay sales tax?
For phone, mail, fax or Internet orders, we are required to collect 6.75%
sales tax in the state of Ohio.
IMPORTANT NOTE ON ORDERING VIA EMAIL:
Please do not submit your order or any personal information, especially
credit card information, via email. Email is not secure and your data can
be exposed or intercepted rather easily. For this reason we do not accept
orders via email.
offer FREE shipping on all
free shipping at this time.
How do I take advantage of FREE Shipping?
Cancel at this time
your items to a single
Applies only to orders
with subtotal amount over $150.00, excluding gift-wrap charges and taxes.
delivery addresses in the 50 states only, including
to APO/FPO addresses when using a United States ZIP Code only.
We reserve the right to change or discontinue FREE Shipping
at any time.
Our Return Policy
All sales are final.
Please note: Due to the extreme popularity of our
merchandise, please allow 7 - 14 business days for you to receive your
order (domestic only), some items may take up to 18 working days.
Backorders and out of stock merchandise
Backordered merchandise includes items that are not currently in stock. In
the event that your order can not be filled within 14 days we will put it
on backorder status and notify you of the approximate delivery date via
e-mail. If you do not respond to our e-mail notification, we will consider
your order to be valid and we will notify you upon our shipment of the
backorder items via e-mail.
Shipping and handling charges are non-refundable. We recommend you send
your return via an insured carrier. We are not responsible for lost
returns. The Customer is responsible for all shipping charges of returned
For your protection, please do not sign for merchandise until you inspect
the packaging for damage. The Hosiery Shop.Com will makes every
effort to prevent shipping damage, however, please keep the original
shipping carton and take the following steps if there appears to be
shipping damage: 1) Promptly contact the office of the shipping company
for a Damage Inspection report; 2) Request that the shipping company
return the merchandise to the address listed on the package. PLEASE DO
NOT RETURN THE MERCHANDISE YOURSELF, as this may delay your reorder or
credit. Email our customer service department and they will explain our
Feel free to Email our customer service department at any time to check
the status of your order. We will get back to you within 48 hours with a